By using this application, both service providers and users agree to follow all terms and conditions stated here. The app acts only as a platform to connect users with service providers. We are not directly involved in any transaction, service quality, or disputes that may occur between the two parties.
All users and service providers must register using valid information and complete the verification process before accessing full app features. Any false or misleading information may result in account suspension or permanent removal from the platform.
Both users and service providers must log in using their registered credentials to access any features of the app. This ensures the security of your account and protects the integrity of the platform. Unauthorized access or attempts to bypass the login process are strictly prohibited and may result in account suspension or termination.
Service providers can create and manage their services after verification. Users can browse available services and send requests including service details, address, date, and time. Service providers have full authority to accept or reject any request based on their availability.
The platform is location-based, and services are restricted by distance. Users and service providers must be within a minimum of 5 km and a maximum of 15 km of each other to request or provide services. Users cannot provide services, and service providers cannot request services.
Service providers operate under a coin-based system. Each time a service provider completes a service, one coin is deducted from their account. Service providers cannot provide services if they have not received at least one service themselves. Service providers can acquire coins through the profile section, but only if they have a minimum balance of 5 coins; otherwise, they cannot acquire additional coins.
For safety and accurate service delivery, the app automatically collects and updates the location (latitude and longitude) of both users and service providers every 5 minutes. This data is used only for service-related purposes such as nearby matching and route tracking, ensuring users and service providers are within the 5 km to 15 km distance range. Users can stop sharing their location anytime by disabling location access in their device settings.
Users and service providers may request to delete their account at any time through the app's profile section. Upon submitting the request, all personal data, including account information, location data, and service history, will be permanently deleted from our systems in accordance with our privacy policy.
We may update these Terms and Policies at any time to reflect changes in features or regulations. Continued use of the app after updates implies your acceptance of the revised terms.
We do not collect any personal data beyond what is necessary for providing access to the app. We only collect your email and password to enable app access and ensure account security. We do not provide or share your data with any third party under any circumstances, except when required by law.
The app is a digital platform and is not responsible for any damages, loss, or injury resulting from interactions between users and service providers. Both parties agree to use the app at their own risk.
For any questions, issues, or assistance with our app, please reach out to our support team.
App Name: Levaro (Version 1.0)
Email: aamoracle@gmail.com
How do I reset my password? Go to the login page, click "Forgot Password," and follow the instructions to reset your password via email.
How do I update my location settings? You can manage location access in your device settings or within the app's profile section.
What should I do if I encounter an issue with a service? Contact our support team at aamoracle@gmail.com with details of the issue.
How can I delete my account? You can request to delete your account directly through the app's profile section. Once the request is submitted, all your personal data will be permanently deleted from our systems.